Privacy Policy

1 Information We Collect

We may collect the following information:

Personal Information:

• ✦ Name
• ✦ Contact number (WhatsApp or mobile)
• ✦ Email address
• ✦ Nationality and identification details (as required for booking compliance)

2 How We Use Your Information

We use the collected data to:

• ✦ Confirm and manage bookings
• ✦ Respond to inquiries and feedback
• ✦ Maintain security and prevent fraudulent activity
• ✦ Share promotional offers (only if you choose to receive them)

3 Booking & Payment Information

• ✦ Dhanush Stays may collect booking-related information to confirm reservations and manage guest services.
• ✦ We do not sell, rent, or misuse your payment or personal details.
• ✦ If online payment systems are integrated in the future, all payment processing will be handled through secure and trusted third-party payment gateways.

4 Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

• ✦ Understand visitor behavior
• ✦ Improve website performance
• ✦ Enhance user experience
• ✦ Measure marketing performance

You may disable cookies in your browser settings if preferred.

5 Data Sharing Policy

We do not sell or trade your personal information. We may share limited information only when necessary with:

• ✦ Service partners (e.g., booking management tools)
• ✦ Legal authorities (if required by local law or for safety compliance)
• ✦ Third-party payment gateways (if used for transactions)

6 Data Security

We take reasonable security measures to protect your personal information from:

• ✦ Unauthorized access
• ✦ Data misuse
• ✦ Loss or disclosure
• ✦ Cyber threats

However, no online platform can guarantee 100% security.

7 Third-Party Links

Our website may contain links to third-party platforms such as Google Maps, Social Media Platforms, Booking Platforms, and WhatsApp.

We are not responsible for the privacy practices of external websites.

8 Your Rights

You have the right to:

• ✦ Access the personal information we hold about you
• ✦ Request correction of inaccurate information
• ✦ Request deletion of your data (subject to legal or booking obligations)
• ✦ Opt-out of marketing communications

9 Children's Privacy

Our services are not directed at children under the age of 18 without parental or guardian supervision. We do not knowingly collect information from minors.

10 Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

11 Contact Information